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Find a Location

DKRentals.net Property Management has 1 locations, listed below.

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    Business ProfileforDKRentals.net Property Management

    Rentals by Owner
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2016

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Rentals by Owner, Property Management, Real Estate Rentals

    Business Details

    Location of This Business
    11285 Elkins Rd STE B2, Roswell, GA 30076-1260
    BBB File Opened:
    2/17/2012
    Years in Business:
    16
    Business Started:
    10/19/2007
    Accredited Since:
    9/16/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • DK Rentals
    • DK Realty, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Todd Reid, Managing Owner
    Contact Information

    Principal

    • Mr. Todd Reid, Managing Owner

    Customer Contact

    • Mr. Todd Reid, Managing Owner
    Additional Contact Information

    Fax Numbers

    • (470) 292-3893
      Primary Fax
    • (770) 300-0840
      Other Fax

    Email Addresses

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    DK Rentals is a rental company and I was a tenant of theirs from June 2022 to April 2024. The complaint is about their business practices when it comes to tenants moving out. We moved out one day before the end of our lease. We were told to leave the keys somewhere outside. I asked about in-person move out inspection and was told that DK Rentals does not do those. They told me I have to leave the keys, and I complied with their request. When I received the move out report, I contacted them and told them that I disagree with the contents of the report. The unit was in a much cleaner and better state when I vacated than when I took possession of it. The unit had not been cleaned or painted when I moved in. Even though my lease started on 6/1/22, I did not move in to the unit until mid-July. I have emails from July 2022 with pictures of black mold that I had to clean from the refrigerator and freezer. I also told the management company that the unit was dirty and unpainted and that I would not take responsibility for these conditions when I move out because they were pre-existing conditions when I moved in. DK Rentals did not take a security deposit when we move in, they use a company called Rhino in lieu of security deposit. When I told DK Rentals that I disagree with their move out report and the fact that they want to charge me $1,150 for moving out when the place is in a better shape now than it was 2 years ago, I was told that I need to sign it. I was forced to sign the move out report under duress and I was told that ***** would take care of my charges. Today I received a notice from Rhino that I owe them $900 for "excessive wear and tear" of the property. DK Rentals filed a false report to Rhino so they can receive the $1,150 they wanted from me and now I am stuck with a bill of $900. This is a regular business practice of DK Rentals as evidenced by other people experiences through their ****** reviews. This is not the first time they have screwed over a tenant
    Read More

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rachel O

    1 star

    07/10/2024

    Worst rental experience of my life. So glad to have left. Read your lease thoroughly and don't be afraid to get a lawyer. They will not follow the lease and it will be up to you to enforce it and advocate for yourself.They advertise their residents benefits package that includes such things as air filters and online payments without a fee. This is a lie. We had to actively request air filters for months and escalate the issue. Maintenance was extremely slow and untimely. We were without a working dishwasher and AC for weeks during the summer. For the first 6 months of our lease it was impossible to get ahold of someone from DK Rentals. Our landlord at ***************** was not paying HOA fees - essentially ripping us off as we were not receiving the advertised amenities. This took months to resolve, resulting in essentially thousands of dollars we paid for services not received. For the amount we paid in rent I expect to receive some sort of customer service. I had better experiences renting a s***** apartment in *******. Maintenance when received was often lacking and would result in even more things to repair (e.g., holes in walls).

    DKRentals.net Property Management Response

    07/11/2024

    ******,I am sorry that you feel that DK doesn't follow the lease, but I can assure you we do. Filters were shipped to your address. If you didn't receive the shipment, I wish you would have notified DK because we paid for the filters. You are correct about the landlord not paying the *** fees. This is why we fired our client, the landlord. I apologize that our client, the landlord, didn't live up to his responsibilities.

    Local BBB

    BBB Atlanta & NE Georgia

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