Business ProfileforClark Brothers Roofing & Construction, LLC

So I had storm damage on my roof...called Clark Brothers to inspect..they said needs to be replaced..got in touch with insurance ..and they said the same thing..had the roof replaced end of september. 2023 ...early spring , when all the trees are starting to bud/leaf out ...went up in the semi finished attic...had all kinds of leaf seeds/ flower petals /tree leaf debris all over the carpeting on the floor...took pictures and contacted Clark Brothers and told about the problem...he set up an appointment..never showed...I called again..he set up another appointment...again never showed.. on the third call he tells me well we have 2 options..1st ..we can add a screen cover over the ridge vent to stop the debris from getting in but I would need to buy it ..well I"m not going to have a screen covering up on my roof cap..then 2nd option...we"ll come and squirt a caulk / putty stuff on the roof vent gaps...and that should stop the debris from getting in...well again I"m not going to have some putty /caulk stuff squirted on the roof shingles ...that wont last..and I"ll be needing to remove the old dried out stuff and replace it again and again..sounds like just a quick fix..that wont work either..so I called the owner , left a message on voice mail..few days later I get a call from someone else ...he sets up an appointment...when he shows up to look..we go in the attic and view all the debris...then he says we need to look on the roof...he didnt even bring a latter..we used mine ...were up on the roof..and he says the same thing as the first guy said..screen or caulk/putty..its like this kid was told just what to say.. I"ve not heard from the owner ***** of Clark Brothers ..its obvious that once they do a job...they wont correct a problem when their is one...I"ve been in my home for 27 years..never had any leaf debris in my attic until Clark Brothers did a roof job...sorry I had them do the roof project...*************************** ,,woodstock Ga

*****, I apologize for the oversight in missing an appointment and for any confusion regarding the solutions offered. I understand your concerns and am committed to resolving this issue to your satisfaction. We proposed covering all labor costs for installing upgraded features that the insurance wouldn't cover, and it's disappointing to hear these options did not meet your expectations. Please reach out to me directly so we can discuss a satisfactory resolution.

Best regards,
Luke Clark