Business ProfileforWellspring Living

I hate to write this but given my experience in 2016 when I graduated from the Hire Hope program under the guidance of ***************************** and *********************** and a few more individuals whose names I sadly cant recall at this moment but just know they were all PHENOMENAL (dont know if either are still apart of the organization now) I know this organization is capable of better. I had a situation going on near the end of 2023, and it got so bad I remembered that this program has the resources to assist. So I reached out to one of the program coordinators ******************************* who initially was helpful but lacks follow through as well as good communication. If I could include all timelines and screenshots I would but lets just say the reaching out became one sided towards the end of Nov of 2023. Before this I last reached out on 11/20/2023 in which I got no answer or response. That call was to follow up on her telling me she would reach out to the residential program coordinator on my behalf. I ended up reaching back out today to see what response she would have to not following up in which the conversation took a turn. Today this individual made me feel like I was asking for a hand out by trying to imply that I wanted to attend the program due to and I quote needing a place to stay in which I corrected her by letting her know that as we previously discussed I had graduated from Hire **** and learned that there was a residential program for young adults who were in similar situations that assisted in financial literacy, mental health, etc. while giving the individual time to work through their issues. I am writing this review hoping someone above this individual will consider looking into this. Given what this program stands for there should be no reason an individual who is REACHING OUT FOR HELP should be made to feel as though their situation doesnt matter and that is EXACTLY how ****************** has made me feel.