Business ProfileforMultistone Enterprises, Inc.

We recently built a custom home with May River Custom Homes, which we have filed a separate complaint against. The fabricator that installed our countertops was MultiStone. We recently realized that the countertop overhangs were not the standard 1.00" to 1.50" overhang. It is only 3/4" on the perimeter kitchen cabinets and zero inches on the island. Through most of our building construction - we had the counter tops covered with blankets for protection. Since moving in - we have been dealing with various other construction issues, so we did not notice the mistake. We contacted **** ****** to tell him about the zero overhang on the island and he responded that if we wanted it fixed - the cost was on us. Multistone had to replace the kitchen countertops once already because they installed countertops with the wrong finish - Matt versus Polished. This was not our error, but Multistone is acting as though it was. They installed the countertops prior to the doors and drawer fronts being installed on the cabinets and the fabricator did not allow for the additional 3/4" thickness when measuring. When Multistone replaced the countertops the first time - they damaged the island which had to be repaired by the cabinet company.