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Complaintsfor24 Seven Family Fitness & Tanning Centers
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Complaint Details
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Initial Complaint
09/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have completed my one year membership and have called multiple times to cancel my membership and it gets sent to a answering agency who then says someone will call me back and they never do. I have stopped paying because I completed my year membership and have requested to cancel as I no longer even live in the state and can not get a hold of any actual employee. They are not threatening collections on me but will not let me stop my membership!Business response
10/05/2022
The attached email chain shows we gave the billing company information for cancellation to the member. The member was happy and thanked us as shown in the response. The member has not contacted the billing company to cancel since this was sent.
Thank you,
24Seven Family Fitness & Tanning Centers
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.