ComplaintsforFoley House Inn
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Complaint Details
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Initial Complaint
02/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We were booked to stay at the Foley Inn the nights of January 2nd and 3rd, checking out on the 4th. We did pay upfront and it did state no refunds however, we had someone in our party who was exposed to covid so rather then risk potentially spreading this deadly disease to other people staying at the inn, we opted to try and cancel. The response was our policy is no refunds not even we are sorry to hear that or hope you will be okay and thank you for letting us know and for not potentially spreading this to our other guests. I realize there are rules and policies but we are not living in normal times.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.