Business ProfileforDan Vaden Chevrolet - Cadillac

Dear ***/*****,I am writing to file a formal complaint against Dan Vaden Chevrolet Cadillac located in ********, **, for what I believe to be deceptive practices related to a vehicle purchase negotiation and unauthorized use of my credit information resulting in a negative impact on my credit score.On 4/10/24 I visited Dan Vaden Chevrolet Cadillac with the intention of purchasing a Cadillac. After discussions, we agreed verbally on a purchase price of $100,000. Based on this agreement, I consented to a credit inquiry to proceed with the purchase. The sales representative then conducted a hard credit check, which was predicated on our agreed price.However, after the credit check, the representative informed me that they could no longer honor the agreed-upon price of $100,000. Instead, they presented a significantly higher price, which I did not agree to. As a result, the transaction was not completed, but the hard inquiry had already been made on my credit report, unnecessarily lowering my credit score.This practice not only wasted my time and affected my credit score but also indicated a lack of integrity in the dealership's dealing with customers. The agreement made prior to the credit check should have been honored, or the check should not have been processed.I seek the BBBs assistance in investigating this matter. I believe that the dealerships behavior is contrary to ethical business practices, and I am concerned that others may also be at risk of similar experiences. I request that this issue be addressed promptly, and I would like to see corrective measures taken to prevent future incidents of this nature.Thank you for your attention to this matter. I look forward to your prompt response.Yours sincerely,*************************************