![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforRebecca's Padgett School of Performing Arts
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My child was a student of the school until 2020. During the time of her attendance she was to attend a performance at Disney. The fee of the trip was the parent's responsibility. Monies was paid for myself, and my child to attend the trip. The total amount paid for the trip was $1496, paid 03/27/2020. The trip was cancelled due to COVID pandemic, and was not rescheduled. The company did inform parents that a refund would be issued due to the inability to reschedule the event. I have contacted the company's owner on numerous occasions requesting my refund. The company also sent a JotForm for information of how to issue the refund, which also included a disclaimer of no specified date of when the refund will be issued. As of today 12/13/2022 I have yet to receive my refund, and the owner has ignored my request of a refund on several occasions. I have also attempted to receive my refund by way of delivering a certified letter, and the owner has yet to respond by issuing a refund. Unfortunately, I'm unable to afford legal to take this matter further. My daughter no longer attend the school, and we have since relocated, and I think the owner doesn't feel a sense of urgency to refund my monies.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.