Business ProfileforDiscovery Counseling and Assessment Center, LLC

I was seen by this business on May 21, 2024 for a psych eval. I paid $538.28 for this evaluation to be conducted by ***********************. I have now learned that my responsibility for this service was actually $463.28. ***** told me on this day that I would have results in 4-6 weeks.That day was July 3, 2024. I called and was met with hostility and told that it would be another 7-10 business days before I would receive my results. I had to move my primary physician's appointment and luckily, they squeezed me in on the 12th, but they did not have them by then either. It is now July 15, and I still do not have my results. I called today and ******* told me that this business conducts 30+ of these evaluations each week and they are just too busy to be on time. She spoke over me and just wanted to go on and on with excuses as to why I have not received my results. In the end, she said it would be another 5-7 days and there is nothing they can do about it. No compassion. No understanding. No financial recourse either, except an email address to the person that does their billing. They are only worried about making money at this point, not their patients. At least 4 weeks out to get an appointment and at least another 8 weeks of waiting with no communication, two primary physician appointments wasted, plus almost $700 spent for nothing. Not even an inkling of compassion.