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ComplaintsforA&K Chimney Services, LLC
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have an entire text thread of interactions if needed in case it sounds like I am rambling below. I’ve had at least 5 know shows. They lied on the work to be done on the chimney to start the job, and then damaged the bottom in mg fireplace with falling bricks they were dropping down the chimney. Some of these bricks hit the gas lines in the bottom of the fireplace they did not cover and. We’d to be professionally inspected. Bricks came shooting down the fireplace and and tumbled out to my 4 year olds feet. There are multi cases of negligence and destruction of property from the fireplace to the roof. He’s give every reason under the sun why they haven’t showed up. Car wreck, employees quit, car wouldn’t work, and so on. The time he showed up out of the blue my wife wasn’t home. He was scheduled for first thing Monday morning “he promised” Their business bank account was even shut down in the middle of all the interactions, so there are clearly issues there. I also have asked for a receipt at least 3 times. I would prefer compensation to pay for gas line Inspection, roof cleaning/repair if needed, fireplace brick replacement and to never hear from them again.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.