ComplaintsforApex Animal Hospital
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/13/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Office manager noted false and disparaging comments about me in my pet patient records to smear my character for my new vet office. The dispute was over an appointment time. I indicated I would not be doing business with this vet office going forward. Office manager claims I made hostile and angry comments to the front desk which is false. I had only said I would not be coming back as I exited the building. The gross misconduct of this leads to my complaint and I would like to be removed from all contact from this business.Business response
05/15/2024
The complainant's account has already been inactivated in our system, full medical records for all pets on the account have already been transmitted as requested, and no further communication will be sent to this individual. We're not sure why this BBB complaint was even made, as all of these things were already done prior to the complaint.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
3875 S Cobb Dr SE
Smyrna, GA 30080-5557
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 12:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 12:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.