ComplaintsforSerendipity Construction Designs
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Complaint Details
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Initial Complaint
03/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
********** was hired to refresh our upstairs bathroom. He came highly recommended and has done a lot of work in our neighborhood. While his work was tidy, we were dissatisfied with the height of the towel bars at the conclusion of the project. He was rude and difficult, but he did come out to fix that issue. The work was completed at the end of November. A month ago, my daughter mentioned that the paint on the ceiling was peeling despite her using the fan. I contacted **********, and he said it was a roof issue. I did not believe that to be true for a variety of reasons, but my roofer came out and assured me that the roof was sound and it appeared no primer had been used on the ceiling. For 2 weeks, I texted and called **********, and he refused to answer either. I am very disappointed with the outcome of this project and do not want to have to pay someone else to fix his negligence.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.