ComplaintsforMerry Maids of Marietta
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Complaint Details
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Initial Complaint
04/02/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I received housekeeping services from Merry Maids of Marietta on November 17, 2022 and was charged $185.00 instead of $150.00 on my credit card by ******************* at Merry Maids of Marietta, *******************************, ************. I informed ***** about the overcharge in late December 2022 and EVERY month thereafter. ***** acknowledged the $35.00 overcharge and assured me the credit would appear on my next month's credit card. Four months have passed and still no $35.00 credit appears on my credit card. I'm asking for assistance obtaining a credit of $35.00 towards my credit card. Thank you for your time.Business response
04/03/2023
**************** the $35 credit has been applied to your account on our end. I'm not sure how long it takes to reflect on your end. We tried reaching out to you to let you know, but haven't received a call back. Please reach out to me directly at ************. My name is *********************** I am the owner here at Merry Maids Marietta.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.