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Find a Location

Mystic Relief & Construction, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMystic Relief & Construction, LLC

    Remodeling

    At-a-glance

    Customer Reviews

    3.29/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mystic Relief & Construction, LLC is a multi-service contractor.

     

    Products & Services

    Restoration Services, Water, Fire and Mold Clean-up, Commercial and Residential Damage Restoration, Household Goods & Textiles Cleaning

    Business Details

    Location of This Business
    1264 Concord Rd, Smyrna, GA 30080
    BBB File Opened:
    9/12/2023
    Years in Business:
    1
    Business Started:
    10/12/2022
    Business Incorporated:
    10/12/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Shane Thaxton, Owner
    Contact Information

    Principal

    • Mr. Shane Thaxton, Owner

    Customer Contact

    • Mr. Shane Thaxton, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 6/15/24, I contracted with Mystic Relief & Construction/************************* to complete work on a damaged fence at my residence. I paid a deposit of $1205 via check ($250 on 4/10/24) and the $955 via QuickBooks invoice on 6/15/24. Work was scheduled for 6/20/24 at 1200. No one showed up. I began calling ***************** at 1230 to see where he was. I continued calling with no response until 1830 when I emailed *****************. He responded on 6/21/24 stating his subcontractor was at fault and that he would like to reschedule the work. I attempted to contact him multiple times for a date/time to complete the work with no response. On 7/1/24, I requested a full refund of the monies paid since there was no contact or efforts to reschedule the work. ***************** agreed to the refund via email on 7/2/24 stating the funds would be returned by Friday 7/5/24.I have not received the funds nor have I been able to reach ***************** via phone, text, or email despite multiple attempts. Given the complete lack of communication and Mr ******** action, I believe has defrauded me of my money and had no intention of ever repairing the fence nor refunding my deposit. I want a full refund plus interest and reimbursement for my time.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. S

    1 star

    04/22/2024

    This company is not trustworthy or organized. Money was paid, they did not come through and agreed to a refund. They cannot be contacted by phone or email now.This has been a horrible experience for a single mother on a budget to go through.

    Local BBB

    BBB Atlanta & NE Georgia

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