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Find a Location

BKW Contractors & Sons has 1 locations, listed below.

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    Business ProfileforBKW Contractors & Sons

    Residential General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Smyrna, GA 30080-9278
    BBB File Opened:
    10/14/2022
    Years in Business:
    3
    Business Started:
    3/4/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Bryon Williams, Registered Agent
    Contact Information

    Principal

    • Bryon Williams, Registered Agent

    Customer Contact

    • Bryon Williams, Registered Agent
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 3/27/2024 I hired BKW ************************** to build a bathroom in my basement. I noticed soon after they started that they were not building the bathroom to code and the work would not pass inspection. They proceeded to strong arm me for more money to make the modifications just to make the bathroom complaint with building codes. When I was questioning the owner of the business about part of the project, he yelled profanities at me and became extremely verbally abusive, sayingFk this! Pack it up! This is why I dont like working for black people, and What she doesnt understand is, I already have her money. Ill just go home. He also stated, **** better stay away from me in a threatening manner. I have all of this on video, from the Ring Cameras around my home. I asked the project manager to end the relationship then and give me just some of my money back, but she stated they would not return any of my money to me. In order not to lose all my money, I tried to go forward with the project under the condition that the Project Manager would come with them every day they are on the site, as she said she would. But she did not show up, and then the next day they came to work they brought an enormous dog with them, keeping my out of the area for fear of my life.I asked again to settle for just $5000 of my money back, and they asked to come and pick up all of their equipment. I allowed them too. They left. Now they still will not refund any of my money. Very little of the work is complete and I am terrified to have that man in my home after the way he has been verbally abusive to me. He feels that I dont have the right, as a black woman, to question his substandard work. He is now trying to make the situation impossible for me, so that he can get away with stealing my money.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James P

    1 star

    09/14/2023

    My experience with them was nothing short of a complete nightmare. They took on a small projecta 1 bedroom, 1 bathroom spaceand managed to turn it into an absolute disaster. From start to finish, they demonstrated an astounding level of incompetence and disregard for their work.The balcony, which should have been a straightforward update, turned into a nightmarish mess. It seemed as if they were attempting to recreate a modern art masterpiece with paint splatters covering everything but the intended surfaces. Their lack of professionalism turned what should have been a pleasant outdoor space into an eyesore.And as if the balcony disaster wasn't enough, their work in the bathroom was an exhibition of their lack of skill. Not only did they leave a gaping hole in the wall, but their attempts at grouting the bathroom tiles looked like the handiwork of an untrained child. It's astonishing that they claimed to be professionals.Their artistic "contributions" didn't end there. The door frames, once pristine, were now adorned with chips and dents. It's as if they were intentionally trying to add a distressed, rustic aesthetic except it was clear that it was the result of their complete lack of care.Perhaps the most infuriating part of this entire debacle was their outright dishonesty. They made grand promises about their capabilities and the work they would deliver, only to provide a fraction of what was expected. To make matters worse, they vanished without any explanation, leaving the project in shambles.In summary, "BKW Contractors and Sons" took a small, manageable project and transformed it into an epic disaster. Their incompetence, lack of professionalism, and blatant dishonesty are qualities that no customer should ever have to endure. It's evident that they have no respect for their work or their clients. Save yourself the headache and find a contractor who actually values their reputation and takes pride in their craftsmanship.

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