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Find a Location

US Cafe has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • US Cafe

      4499 S Cobb Dr SE Smyrna, GA 30080-9261

    Business ProfileforUS Cafe

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4499 S Cobb Dr SE, Smyrna, GA 30080-9261
    BBB File Opened:
    3/1/2023
    Years in Business:
    22
    Business Started:
    2/18/2002
    Business Incorporated:
    2/18/2002
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Edward Perkins, Principal
    Contact Information

    Principal

    • Mr. Edward Perkins, Principal

    Customer Contact

    • Mr. Edward Perkins, Principal
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    2/28/2023 at 8:45 pm., I visited US Cafe. The rude and disrespectful cashier wouldn't wait on me. I walked in and he, who claims his name is *******, was horrible. I told him I was ready to place my order. He ignored me and walked away. He started bagging orders from the shelf on the opposite side of the counter. I had to walk to the other side, where he was bagging orders and asked him if he was going to wait on me and take my order. He said that he was the only one there and had to bag the orders. He never waited on me. I told him he was very rude. Then I walked out. About 5 minutes later, after I left the restaurant and was outside, I called US Cafe. He, the cashier, immediately put me on hold. What he didn't know was that I could see him standing at the counter doing absolutely nothing. About 5 minutes later, he picked up the phone. I asked to speak with the Manager. He said the Manager wasn't in. I asked who was in charge and he said that he, the cashier, was in charge. I have been coming to this restaurant for nearly 8 years. Things have taken a turn for the worse. They can't even cook fries without burning them, or you can't eat them, because they've been re-cooked and are hard as a rock. They remake the order and it's still not right.The chicken wings look like they've been re-cooked in the cooking oil, because they are like splinters. This type of business, operating in this poor manner, and serving unsafe food, should not be allowed to operate in Smyrna nor anywhere else.
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    Customer Reviews

    0 Customer Reviews

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