ComplaintsforA- 1 Mini Storage
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Someone broke into my storage unit and stole my washing machine then broke into again by kicking the door in to my storage. I reported to the police and manager of the company.. Then to find out that the manager had a guy working there cleaning out storage who had red locks on them and gave a master keys to all red locks. We all my locks had three doors and I brought ones lock and the manager put two locks on the other two doors, but had red locks.. I just had moved from a small storage and needed a bigger storage.. The guy had access to all my things and manager never mention anything to me about why this man had keys to my storage.. I asked for there boss number to file a complaint.. The manager told me theres no number to call.. I asked her dont you have boss, who own this company I need to speak to somebody about this matter.. She refused to give me that information.. Can you help me
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.