ComplaintsforEvans Simpson & Assoc Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/15/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have had a loan with Georgia ******************* since April 4, 2022 and I have had insurance with ****************** since I had the loan. On September 1, 2022 I had a draft to be added to the loan of $5922 for a ********************** payment to a third party company named Evans Simpson and Associates **** I have contacted both parties on September 2, 2022 to provide the proof of Insurance and have confirmed that they both have received the attached documents in order to have this charge removed from my loan.Because of this balance increase to my loan my credit score has decreased and I am looking for this error to be satisfied as soon as possible. I will also like for both of these companies to be investigated in order to keep other consumers from being hassled like I was.Business response
11/02/2022
See attachment.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.