ComplaintsforEvolution Sports Complex
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
February 16th 2023 I signed my son up to play basketball at evolution sports complex in **********. The coach told us it was $899 to play for the season that we would have our schedule by March 10th . We never received schedules , just random text letting us know that we would have a practice or we wouldnt . We had a few practices between February and April . After that, the coach started canceling practices and eventually just Didnt communicate at all, I reached out multiple times concerning practices asking why we didnt even have jerseys yet and at this point its May. After not getting responses from the coach at all, I requested a refund and heard nothing back. Coach didnt bother to respond to me until June 6, when I threaten to file a civil suit against him. He then proceeds to tell me he will give me my money back , asked for my address so he can mail me a check even though I paid him through Zelle, After a month has passed I text him to get an update about the return. He ignored me , I sent another message and he still had not responded. its now been two months since he said, I would get my money back but has made it clear that he does not actually plan to give it back and I just want my money back because $899 is a lot of money for my child to have not even got to play Any games , we never even got a jersey.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2440 Eastgate Pl
Snellville, GA 30078
Business hours
Today,3:00 PM - 9:00 PM
MMonday | 3:00 PM - 9:00 PM |
---|---|
TTuesday | 3:00 PM - 9:00 PM |
WWednesday | 3:00 PM - 9:00 PM |
ThThursday | 3:00 PM - 9:00 PM |
FFriday | 3:00 PM - 9:00 PM |
SaSaturday | 8:00 AM - 3:00 PM |
SuSunday | 10:00 AM - 6:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.