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ComplaintsforFairview Memorial Gardens
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Complaint Details
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Initial Complaint
09/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This complaint is concerning a marker that my uncle had pre purchased years ago and the company stated that it was in storage in Virginia. My uncle passed\away 4/25/2021. I have been trying to get his marker placed on his grave since then. The marker was already made and the date of death was all that was needed to be added. I have made a lot of attempts to get this issue solve and believe me halve gotten no further than day one. I have to make the calls to find out the status and all I get is we will call you back we need to talk to the general manager and never receive a call back. He also purchased a burial plot, vault and perpetual care which added up to $2980.00. We were not able to use the vault at another cemetery due to he was sold a plastic vault. This has been very stressful situation in a time of grief. I need this issue solved ASAP. Thanks
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.