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Find a Location

Paul Davis Restoration of South Atlanta has 1 locations, listed below.

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    Business ProfileforPaul Davis Restoration of South Atlanta

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/2/2010

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Paul Davis provides professional residential and commercial emergency restoration services for disasters of all sizes.

    Products & Services

    This company's nature of business is residential restoration, renovation and remodeling.

    Business Details

    Location of This Business
    201 Andrew Dr Ste 100, Stockbridge, GA 30281-6397
    BBB File Opened:
    12/4/1998
    Years in Business:
    27
    Business Started:
    2/1/1997
    Business Incorporated:
    2/28/1997
    Accredited Since:
    4/2/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • A & B Services, Inc.
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Michael McHenry, President
    Contact Information

    Principal

    • Mr. Michael McHenry, President

    Customer Contact

    • Ms. Alex Arana, Controller
    Additional Contact Information

    Fax Numbers

    • (770) 389-3934
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    During the recent water damage restoration, I selected a company highly recommended by Nationwide and was pretty much coerced into using **** Davis Restorative of S. Atlanta, after Nationwide stated if I use someone not affiliated with them the work wouldn't be warranted. I took a chance. I felt confident with ***************************. mgr. walk thru. I though we'd had an understanding, but not so. Before the project started disruption began concerning the discussed avail days, the workers significant language barrier, constant miss communication, slothfulness in requesting additional approvals, accusations, and not honoring agreements. There were so many addendums, I can't tell if they a trying to slip one over on me [it sure seems like it]. Especially since they knew updates before me.Although, for the good that has been done, I appreciate, but it doesn't cancel out the disruptive process, anguish, miscommunication, and blatant disregard for explicit requests and instructions discussed and vowed to be followed [with constant reminders]. I haven't been properly communicated with and feel like they took me for a joke and didn't seriously consider attention to detail. The work looks like amatuers and everything on the proposal isn't being done accordingly. One minute they say something is approved and the next it isn't then it is???? They leave trash, don't properly cover areas, paint specs on my new door knobs, painted my back door like a child, scratched my 3 mo. old Frig while apparently cleaning it but if it had been covered properly it wouldn't needed that much dusting off. The 1st day my upstairs was covered in dust even though I had all the drs closed, my oven was left unpluged for 3+ days & when reconnected they didn't light the power light but did come back out to do it after I furiously voiced my alternatives. Nationwide changes seem to reflect their benefit. I have 3+ adjustments of which I received after the contractors. JUST SLOPPY WRK Claim # ******-GO
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Raj K

    1 star

    06/08/2023

    This company was provided by my home insurer to remediate some water damage. The experience was horrible. The left the place in shambles, and did not complete the work. On top of that the work they did complete was not even up to par to what was originally there. I will never recommend this company to anyone. Save yourself a lot of hassle and go with someone else.

    Paul Davis Restoration of South Atlanta Response

    06/12/2023

    This is not a customer of ******************** or any other of the owned franchises. We believe it belongs to the a different office under a different franchise owner.

    Local BBB

    BBB Atlanta & NE Georgia

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