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Find a Location

Super 8 Motel has 1 locations, listed below.

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    Business ProfileforSuper 8 Motel

    Motel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1451 Hudson Bridge Rd, Stockbridge, GA 30281-5017
    BBB File Opened:
    8/18/1999
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    This company has many saftey hazards and health concerns aswell as a lot of children staying here I just want this building to be fully checked inside and out before children and elderly people can stay here this place has reviews good and bad but yet while staying here the most good youl find is in the people not the building or the standards of the place it self there are German roaches infested in this building inside the back of fridges, dressers, in the walls, dont let me get started on the mold going from ac units all the way to the walls the picture frames and the ice machine, the furniture and top blankets have been here since this building was first bought half the fridges are frozen over and you cant use them microwaves that spark and catch on fire outlets that burn in guests rooms light fixtures hanging from ceilings holes in walls and doors and dont come here with the expectation of being able to feel safe because when theres supposed to be 3 locking systems in these doors half only have 1 and the fire detectors havent had new batteries ever. Theres one in every other room with the cords hanging out, theres outlets with no covers theres water constantly leaking in several rooms this place overall needs to close for a little while renovate then re open but thats just my opinion
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelissa B

    1 star

    06/05/2024

    I am writing to express my deep dissatisfaction with my recent stay at this establishment. Despite my status as a Platinum ******************** Member, I was subjected to unacceptable conditions and poor service.The management and front desk clerk were extremely rude and unprofessional. Despite contacting *******, I am still awaiting a resolution to the issues I encountered at this location, the last of their three represented establishments.No guest should have to breathe in live mold spores or worry about cockroaches crawling around waiting to catch a ride home with me. This subpar service is unacceptable, especially for a Platinum Rewards Member. The world should know how poorly this Super 8 and ******* treat their loyal customers.Highly disappointed. Who dropped the ball?There should be a burn this business down option....TO THE MANAGER - There is literally no option that tells you or employees not to rent those rooms out (BECAUSE THOSE ROOMS ARE NOT AVAILABLE TO BOOK BECAUSE THEY LITERALLY HAVE GROWING MOLD SPORES AND COCKROACHES)!

    Local BBB

    BBB Atlanta & NE Georgia

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