Business ProfileforBubble Puppies Grooming Boutique

ER!!! I dropped my baby off for a full groom. After I left I was called to say she would need to be shaved down. I told them I didnt want a shave if possible and can we do a detangle shampoo to help save as much hair as possible? The lady said yes that would help but no promises or they can do a mini groom and not touch the body. I told her I would call right back to discuss with my husband if he wants to just come get her so we could detangle her or go ahead with the shave or mini groom. I called back 5 mins later and advised her to go ahead and try the detangle shampoo and if she still needed to be shaved that would be fine. She advised they would try to save as much hair as possible and try the shampoo. I thanked her and we hung up. 10mins later she calls me to say the ***** replaced my appointment and my baby would need to be picked up! I was told when I said I didnt want her shaved and would call right back the appointment was replaced. HOW??? Why??? Are they that money hungry? Inpatient? Inconsiderate? Unprofessional? Why wasnt I told that before being allowed to go over other options and give them a call back? So my baby had to sit up there untouched! Disappointed is an understatement. I will NEVER use this heartless unprofessional place ever again. Nor will my family and