ComplaintsforBubble Puppies Grooming Boutique
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Complaint Details
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Initial Complaint
02/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took My Doodle to the Groomer on November 11th , at that time he was to get a bath and also a mini groom .The Groomer Called me and told me that they would have to cut him shorter then at first . when he was finally done , went to pick him up to see that they had shaved him . Paid and took him home . when we got home ****** started acting weird he started peeing blood and all he would do is bark and cry . Took him to the vet on that Monday to find out that his ears was infected and also burned from the clippers that the groomer used . They also pulled wads of hair out of his ears from where she cut his ears and let the hair fall in the dogs ears . Had to take him to the vet twice to get rid of the ear infection in both ears . Reached out to the owner in regards to this manner and she shut me down quick did not want to meet to see the issue with the ***** and scabs on his ears or to even make this right . She also said it was because we was not taking care of him is why this happened and he had to be cut so short . Which was not correct .
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.