ComplaintsforTradeMark Auto Sales
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Complaint Details
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Initial Complaint
08/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On July 23, I purchased a car from trademark auto sales and it was a ****** Rogue SV2012 I paid them $3500 for the car. They stated that there was no issue with the car and they gave me a 90 day warranty, not even 24 hours later the car Stalled and I took to an auto mechanic and he said this car definitely needs its transmission repaired soon after I contacted the warranty that they told me would replace any issue that happened to the car and there was a $500 coverage. Also, the car dealership is not answering the phone to even try to rectify the issue when I did get in contact with someone, they said they would call me back. They were in court.Business response
08/02/2024
Prior to selling this vehicle it was tested on the road and customer also test drove the vehicle. The vehicle didnt give us any problems passed inspections with flying colors. We also provided him with a 90 day warranty from a third party. The vehicle was sold as is!
Initial Complaint
02/23/2024
- Complaint Type:
- Product Issues
- Status:
- Unresolved
I bought a vehicle and never received the ****** nor is there one received by the state or one in the systemBusiness response
02/24/2024
This seller never came back to pay the balance that was owed for his tag and title. Which he promised to do. Once he pays his balance he will recieve his titleCustomer response
02/24/2024
Complaint: 21339191
I am rejecting this response because: its say here that the balance do is zero dollars. The as did work in my vehicle and said they would warranty there work. Didnt fix the issue or give me my money back
Sincerely,
Tiwayne Marquise-*********************Initial Complaint
06/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought a car from Trademark Auto Sales. It's a **** ***** Accord. I was told that the ONLY thing the vehicle needed was an oil change. So, I go through the process of purchasing, saw red flags that I overlooked. First, wanted payment through *****, asked for **** app once that failed. Only after both options failed did she finally just run my card. They then towed the car to my house. I first thought it was because they didn't want me to drive them back to their city, but it now makes sense as to why they did that. The purchase was done on Saturday June 17, 2023. On June 20, 2023 I took the car to my best mechanic. I trust this shop with everything. They revealed that the car needs $3000 worth of repairs done to it. When I contacted seller, they told me it was all regular maintenance, and one item is only being said because the "mechanic wants money." When my mechanic saw this, they almost started rolling on the floor they were laughing so hard. I'm not mechanically inclined, but I know that only one thing on the list could be considered "regular maintenance." I just want my money returned. I know used vehicles will not be perfect, but the price paid should not be less than amount of money needed to repair it right away.Initial Complaint
11/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purched a car 09/01/2022. I paid $3,237.32 plus $100 for emissions on the car. The vehicle I purchased from Trade Mark **** shows on the paperwork that I paid in full. It shows that I paid for the Ad Valorem tax, tag and title with a zero balance left. She and I signed. I bought the car in September and I still have not received my tag nor the title and now she will not take any of my calls.I also see that this is a common practice for this business.
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Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.