ComplaintsforNew Beginning C N A Training, Inc.
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Complaint Details
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Initial Complaint
02/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I enrolled at New Beginnings CNA Training classes began 1/18/22 -02/10/22. Total cost for the class $590.00 Upon completion I was advised that I had failed the school exam and was not allowed to retest. I requested a meeting to explain why 3 chapter tests and part 1 of my exam was not factored in to my final grade. I reached out for 3 days to request a meeting to get claification on my test and I was told at that point that there were no retakes and that it was in her discrection to allow those who she chose to to retake the exam. I reached out to the state nursing board who is currently investigating the situation and at that point *************************** then offered to allow a retake for the school exam. I declined the offer due to the fact that I at this point I did not feel I would be scored properly. Throughout the course we were given incorrect information regarding state exam testing limited time to train on skills and lab or recieve the required clinical hours needed to take the state exam. I enrolled in another accredited CNA school on 2/15/22 in which I have incurred a new **** of $450.00 to obtain the skills needed to pass the state exam. Throughout the class the instructor did not take time to review and clarify understanding of course material. My class did not complete the required hours to take the state exam. It has been found that the instructor gave incorrect grades to certain students and falsified hours. I am currently seeking a refund from the school in regards to this complaint. Due to the unethical actions of the director/instructor *************************** I am seeking restitution and knowledge to the community of this companies undertakings
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Contact Information
5300 Memorial Dr STE 215B
Stone Mountain, GA 30083-3134
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.