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Find a Location

Stone Mountain Park has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stone Mountain Park

      PO Box 778 Stone Mountain, GA 30086-0778

    • Stone Mountain Park

      1126 Stonewall Jackson Dr Stone Mtn, GA 30083-7116

    Business ProfileforStone Mountain Park

    Family Entertainment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Stone Mountain Park has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stone Mountain Park

        PO Box 778 Stone Mountain, GA 30086-0778

      • Stone Mountain Park

        1126 Stonewall Jackson Dr Stone Mtn, GA 30083-7116

      Location of This Business
      PO Box 778, Stone Mountain, GA 30086-0778
      BBB File Opened:
      3/4/2011
      Business Management
      • Mr. Brian Henderson, Manager
      Contact Information

      Principal

      • Mr. Brian Henderson, Manager

      Customer Contact

      • Mr. Brian Henderson, Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On July 4, 2023 I purchased 2 VIP passes to attend the 4th of July laser light show fireworks at Stone Mountain Park in Stone Mountain Park outside of *******. We drove there to arrive at 8:30, about an hour before the outdoor show. However, there was a digital sign at the entrance saying the Park was closed until 10:00pm (after the show would be over). So along with hundreds of other cars drove around until then. When approaching the entrance a second time the digital sign now said the park was closed due to capacity. So we went home about 11:00 after driving around the park about 3 hours along with hundreds of others. No 4th of July celebration! Next day I called the park and was told no refunds. They sold more tickets than their capacity. Next day ******* said no refunds. They were re-runnng the show the next day but that is not a holiday so no possibility to attend. Please help recover the ticket price.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna M

      1 star

      06/20/2022

      The lady working front office very rude.i called this morning asking what time I could check in and give the lady my unit number that I had booked.and she said I could check in at noon .I show up with motorhome at **** to check in and was told check in is 2 p.m .I asked why was I told noon time.and the lady working got really rude with me and then said I was yelling at her she was going to get management.she did manager comes out and she still yelling at. Horrible other people follow me out of the office and told me how badly that lady treated me her boss did nothing. I was talking to the manager she was still yelling and I even asked him can you ask her to be quiet so I can talk to you he never said a word to her she continues to yell so finally I walked outside our unit as of 2:00 was still not ready to move into the lady was rude manager has never offered to give us a discount I will never ever say here again unfortunately we're stuck here until the 1st my husband is working up here out of town we will not be coming back it's sad when you go and pay over $700 just for a campsite and then you are spoken to horrible and management left this happen when I went outside there was other customers that followed me out apologize for how rude that lady was and there was employees that come up to me and said she's always rude so let me ask you something is the manager and that lady having an affair and if that's why she's allowed to yell at customers and he doesn't say anything back very very unprofessional I do not see this part making it I would never come back here again

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