Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Passion Pools, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPassion Pools, Inc.

    Pool Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Passion Pools Inc. offers the following services: Pool Contractors, Pool Enclosures, Pool Cover Service (10152-100),Pool Service, Pool Leak Repair, Pool Maintenance, Swimming Pools, Stone, Paving Stones

    Business Details

    Location of This Business
    464 Rock Meadow Dr, Stone Mountain, GA 30088-1508
    BBB File Opened:
    7/5/2016
    Years in Business:
    12
    Business Started:
    5/27/2012
    Business Incorporated:
    5/19/2016
    Type of Entity:
    Corporation
    Business Management
    • Ms. Evelyn Sanders, CFO
    Contact Information

    Principal

    • Ms. Evelyn Sanders, CFO

    Customer Contact

    • Ms. Evelyn Sanders, CFO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Found Passion Pools dur6a ****** search for a pool repair as a result of my neighbors tree falling into my yard causing damage to the liner the and apart of the ** wheel there was once a diving board. Damage to concrete and about 6ft 8z of coping on one end. I'd already priced the liner on ******* pool supply as the pool was built in the 70s and was your standard 1632 10 ft pool. I'd had the liner installed about 4 or 5 years ago. ****** showed up w his boys and I explained that I'd been looking for a good price. He agreed to do the job and assured me he'd give me a good deal and after receiving his quote for a little 5k I was ready to get the project underway however I was a bit talented aback when he told me he would need 2k upfront it was then that I got a bit nervous because no contractor that I'd ever worked w requires money up front. Lazy day pools came w the liner did the work and I paid them 2300k. Well I went ahead and zelled him 1k on 1/23 and ****** via **** and ****** cash 12_24..he agreed to stay in constant communication with his progress. They showed up the next day for 30 minutes to remove the damaged liner but never replaced the tarp I'm the mean time it continued to rain and fill up w ??. They tossed red mud from the pool onto the side of the deck and left it there for 3 or 5 days ..he came back again and piddlrd around claiming to measure the pool and again left only after about *********************************************************************************************************************************************** asking him much of anything and so I had a male partner of mine speak w him. I asked ****** why he threw the red dirt on the side of my pool deck and his son responded in an hostile manner that it had come from my yard and when challenged his statement he really got upset .I asked him not to bring his son back but the next day he did and his son called me the * word several times after I asked them to leave. They're bullies
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott P

    1 star

    05/16/2022

    Do Not hire this company! 14 months it took and they still never finished the job. My pool is a basic rectangle, no hot tub so very simple to build. I Had to hire another company that cost $10,000 additional and I still had to buy equipment. This company continues to rob ***** to pay ****. They come once every few weeks and ask for a check then don't show up for another few weeks. They Hire homeless from ********** parking lot to work in your yard. They cut water lines and electrical lines multiple times as well as our main gas line once. Not licensed to run electrical or gas but try(poorly) and dangerously. Run away!

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.