ComplaintsforSugar Hill Corners Dentistry
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Complaint Details
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Initial Complaint
02/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Sugarhill corners dentistry advertised teeth cleaning for $65 on their website.I called to make an appointment and was told the fee was $99 however they would honor the advertised price and I would be charged $65.I went for the cleaning and they would not honor the $65 and charged $99 despite showing them a letter from the *** that all advertised prices should be honored.I paid and told them I would be making a complaint.I left a copy of the letter for ************************* the office manager and the husband of the dentist practicing thereBusiness response
03/09/2023
Good Afternoon,This is in reference with case ID: ********Attached are the documents needed that prove the service provided to the patient.Best regards,*************************--Sugar Hill Corners DentistryWHERE EVERYBODY SMILES...**************5885 ******* Hwy NESuite 104-105Sugar Hill, ** 30518Customer response
03/09/2023
Complaint: 19402659
I am rejecting this response because;THE DOCUMENT PROVIDED SHOWS THAT THE ADVERTISED PRICE IS OF $65,this document was also provided to the company.i an enclosing both documents provided to the company stating that it is illegal to bait and switch.
I am not satisfied with this response and want a full refund. I have initiated a complaint with the costumer protection ********** of Georgia and the federal trade commission.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.