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Find a Location

Bookkeepers.com, LLC has 1 locations, listed below.

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    Business ProfileforBookkeepers.com, LLC

    Online Education
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 40 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/14/2020

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bookkeepers.com, LLC offers online courses to help people start and grow a virtual bookkeeping business.

    Products & Services

    This Company offers Online Education

    Business Details

    Location of This Business
    5328 Lanier Islands Pkwy Ste 102, Buford, GA 30518-9081
    BBB File Opened:
    7/31/2020
    Years in Business:
    9
    Business Started:
    7/23/2015
    Business Incorporated:
    11/25/2019
    Accredited Since:
    10/14/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Ben Robinson, CEO/Owner
    • Ms. Darlene Peacock, Director of Operations
    Contact Information

    Principal

    • Mr. Ben Robinson, CEO/Owner
    • Ms. Darlene Peacock, Director of Operations

    Customer Contact

    • Ms. Darlene Peacock, Director of Operations
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The course was really expensive and touted to be a great investment. I have been in the accounting industry for over 10 years and I took the course for the formality of having a Bookkeeping Certificate by completing their courses. They were hacked or something a couple of weeks ago and they have told us multiple times that the problem is solved but we are still not able to access the site safely based on some bad malware that attaches to your computer when you use it. I dont even trust them to use the software and complete the course now because they keep saying its fixed and we are all still clearly having technical issues with the course. I am unable to complete this course and I keep getting the popup that says its unsafe. I have snapshots of my own popup warnings using the course and of the ******** page that shows multiple people still having issues including me. I feel I am owed some sort of credit at this point - I cannot complete the course I paid almost $2k for and they are not even apologetic when I address them, I have that email as well. To date we have not received any formal notification of the dangers of attempting to complete my course even though when I log in it says "Malicious Website Blocked." I purchased a business computer just prior to the class and this is the computer that I have to take to have repaired at computer repair shop so I can use it again. I also tried on my old ********* Surface and am having the same issue. I attached the communications on their FB page that clearly shows them admitting to it not working and also claiming its fixed while we are still not able to access the course. If paid so much to have access to a safe course that I can complete and that is not what I am getting. I no longer even value their certificate because this issue has dragged on for a couple of weeks now.
    Read More

    Customer Reviews

    40 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stacy F

    5 stars

    08/01/2022

    GREAT program! I had a little experience with AP/AR work but wanted something more to get more experience and start my own business. The program is great the way it is spaced out in videos usually less than 10 min each so it keeps your attention. I love the way they not only teach you the bookkeeping part but also how to start and run your own business. There are many resources to make sure you have everything you need on your journey.

    Local BBB

    BBB Atlanta & NE Georgia

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