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            Business ProfileSinclair Telecommunications

            Wireless

            Contact Information

            122 N Madison St

            Thomasville, GA 31792-5411

            Get Directions
            Visit Website
            (937) 284-6996

            Business hours

            9:00 AM - 9:00 PM
            Business Hours
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Sinclair Telecommunications (DBA "Volta Wireless") specializes in communications, and internet activity.

            Products & Services

            This Company offers Wireless

            Business Details

            Location of This Business
            122 N Madison St, Thomasville, GA 31792-5411
            BBB File Opened:
            4/27/2022
            Years in Business:
            4
            Business Started:
            11/19/2019
            Business Incorporated:
            11/19/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Volta Wireless
            Hours of Operation

            Primary

            M:
            9:00 AM - 9:00 PM
            T:
            9:00 AM - 9:00 PM
            W:
            9:00 AM - 9:00 PM
            Th:
            9:00 AM - 9:00 PM
            F:
            9:00 AM - 9:00 PM
            Sa:
            9:00 AM - 9:00 PM
            Su:
            9:00 AM - 9:00 PM
            Business Management
            • Mr. James Bruchey
            Contact Information

            Principal

            • Mr. James Bruchey

            Customer Contact

            • Mr. David Sinclair, Founder/CEO
            • Mr. James Bruchey
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/05/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased a phone and plan on ******** The phone arrived on Monday ***** They start charging for their mobile plan the day you place the order, even though you don't even have the phone to use yet. I was not able to get my phone through the initial setup process so I reached out to the only method they have to reach them, a chat box. This is hard because they respond either late, or never. I told them the issue and they said it should resolve by 4pm PST the following day due to them "updating their servers." Well that was 16 hours ago and they have not responded to me since then. I am unable to set my phone up past the language choice page and am still being charged. I paid $599 for this phone and $24.99/month for this plan. I am unable to reach anyone as they do not have a phone or email and have stopped responding via chat. After ******** about this company it seems this happens a lot and I am very upset I spent this amount of money and can't even use my phone. I just want a refund and will happily return the phone. I need to be able to get another phone that works.
            Read More
            Read 14 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Charlie S

            09/20/2022

            I love Volta Wireless!!! While initially they had some issues with customer service, those issues have now been resolved. Whenever I have questions, I have 24x7 access to a customer self-service tool that answers almost all my questions. And if the tool doesn't have the answer I need, I can start a live chat or ask a customer service rep to call me from within the tool. My orders get shipped within hours, and I get a tracking number with every shipment. Volta Wireless has come a long way from where it was just a few months ago, and I love knowing that no one is tracking my location, communications or my internet activity.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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