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ComplaintsforTift County Appliance
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Complaint Details
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Initial Complaint
03/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a stack washer and dryer from Tift County Appliance on ******** and have YET to be able to use it. The washer and dryer set was $899 and I financed it through *****. I picked up the washer and dryer that friday and installed it to find that not only was it disgusting and had a horrid smell coming from it but ALSO that it wont drain. The business stated they had a 90 day warranty so I called the very next business day ***** to report the issue to have a technician come out and never heard a word back. I called the following Monday and was given the runaround as to why I never received a call. THREE fridays have rolled around now where I have been told to be home between the hours of 12-6 for the technician to come by. The tech no call/no showed last weekend and claimed I wasnt on his schedule but when I called the store Monday ****** Jessica, the store manager stated I was. Now this Friday rolls around and I call to verify that I am on the technicians schedule today and the business has blocked my phone number. Refusing to give my money back. This has been a complete nightmare.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.