ComplaintsforC&C Home Improvements
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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The consumer hired the business to do some work on her home and is not satisfied with the results. The consumer also had a problem with the contract but that has now been corrected by the ********* company who is financing the work.Business response
05/18/2022
Business Response /* (1000, 16, 2022/05/18) */ Mrs. ***** signed off on the job when we were finished and she said she was happy. We redid a bathroom for her and she told the finance company that she was 100% satisfied. My salesman and I have talked to Mrs. ***** several times. We have tried appeasing Mrs. *****. If there are any more concerns please call C&C Home Improvements at XXX-XXX-XXXXInitial Complaint
12/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We inquired about a new roof to be put on our house because of water damage and mold issues from our old roof leaking ***** the person that come to look at the job said it would cost between 8 to 10 thousand dollar he had a company C&C Home Improvement from Tifton Ga come the next day and take measurements for new roof we told the we wanted 20 gauge metal to be used and the color they work crew which was 3 young men arriving 3 days later with wrong color metal so after them arguing with the owner they went back come a day or two later and began taking our roof off and putting on the new when the workers left I began to look at the roof and found major issues with the screws not in wood wood exposed that was not covered when we called to ask for the job for the job to be completed and fixed they refused and said they would come out and take the metal off my house leaving my home unprotected so I am at this point having to get the law involvedBusiness response
01/10/2022
Business Response /* (1000, 12, 2021/12/22) */ We could not put the roof in Mr. ****** name because of poor credit. We had to put it in his wifes name. We also had complications with that because they had different last names. We installed the roof. Mr. ***** was on top of the roof while my installers where there. He said nothing was rotten and he was completely satisfied. Mrs. ******* said she did not like the eve metal installed because there was wood showing. The vinyl company installed the facial metal to short exposing the wood. We asked Mrs. ******* to remove the metal and call in another company. She did so, we are happy and so are they.
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Customer Complaints Summary
7 total complaints in the last 3 years.
1 complaints closed in the last 12 months.