ComplaintsforLa Vista Crossing
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Complaint Details
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Initial Complaint
07/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Our apartment has been infested with fleas since December of 2022. After calling numerous of times and no answer. I was able to walk up to the leasing office to express the issue at hand where they said they were going to send someone out to spray. They did one time and it did absolutely nothing. The fleas are stil very much active and in the apartment. I have two toddlers who has eczema so that on top of the fleas has them going through it. Im going through it as a mom because I feel helpless. We dont and never had any pets. I literally have the bite marks on my ankles to prove it. Its still so hard getting in contact with them. Mold continues to grow on the walls even after they come to spray it down.Initial Complaint
02/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
There is a raccoon living within the walls of my apartment. It found its way into my neighbor's apartment just days ago and has now become a nuisance for my family and myself. It scratches at my kitchen cabinets as well as bounces on the door of the heating and a/c compartment door within my apartment. Management of the property is refusing to set traps to resolve the issue, causing my daughter and myself to relocate to a nearby hotel. Management is not accommodating in anyway. They truly seem not to even care about the safety or health of their tenants. Please help!!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.