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Find a Location

Lee Ho TV Repair has 1 locations, listed below.

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    Business ProfileforLee Ho TV Repair

    Electronic Equipment Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3900 Lawrenceville Hwy, Tucker, GA 30084
    BBB File Opened:
    2/8/2001
    Years in Business:
    56
    Business Started:
    12/1/1967
    Business Incorporated:
    10/22/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • Audio Town, Inc.
    Business Management
    • Mr. Lee Ho, President
    • Mrs. Sook Lee, Vice President
    Contact Information

    Principal

    • Mr. Lee Ho, President

    Customer Contact

    • Mr. Lee Ho, President
    Additional Contact Information

    Fax Numbers

    • (404) 288-1106
      Primary Fax

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My ******* 4K ** was picked up by employees of ******************** on 9/24/2022 and I was charged $135 for a diagnostic fee. Some time later the repair manager called me and stated that a replacement board was going to be needed and that the charge would be around $500. Once the repair was completed I was charged $485 (on 10/11/2022 and the ** was returned in working condition with a 30 day warranty on the repairs.After the ** had been returned we used it normally for about 10 days when a very similar problem caused 100% malfunction. Since this was within the 30 day warranty period we requested ******************** to pick up and repair the ** again. Within a few days they picked up the **, but after several days and repeated contact attempts they admitted that they could not source a replacement part. This continued for a few weeks with contact from the company becoming less and less often.Eventually, we received a single email on 1/17/2022 from the company stating that the proprietor had died, the company was going out of business, and that they would ensure that all **s would be returned to their owners. An email address to write to was provided. After writing to the email address no reply was issued, and a call to the prior service manager was answered with, "I don't work for them any more."Since then there has been no reply to any of my inquiries, and both the broken ** and my money have been lost, apparently forever. Of course the $135 diagnostic fee was earned by the company, but neither the broken ** nor the $485 repair charge have been produced.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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