ComplaintsforBeyond LED & Solar
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We have purchased thousands of dollars in LED Lighting from them and the product is faulty. It is covered under warranty and they do not respond, send us bad used "refurbished" fixtures or ignore us all together. I have 14 fixtures bad at this time and I can not get them to resolve this issue reasonably. We have called, emailed, and now this. We feel like this is awful customer service and they no longer standing behind the product they sell. I have emails asking them for new product, new drivers, and now refunds as they are selling bad LED fixtures.
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Contact Information
1939 Parker Ct
Tucker, GA 30084
Business hours
Today,9:00 AM - 4:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 4:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.