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Find a Location

Above All Cleaning & Restoration, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAbove All Cleaning & Restoration, LLC

    Water Damage Restoration
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/21/2012

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Above All Cleaning & Restoration, LLC provides provides residential and commercial water mitigation, mold remediation and fire restoration services. 

    Products & Services

    Emergency Water Mitigation, Mold Remediation, Fire/Smoke Damage, Restoration, Reconstruction, and Personal Property (Contents) Services

    Business Details

    This is a multi-location business.

    Find a Location

    Above All Cleaning & Restoration, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4840 Hammermill Rd, Tucker, GA 30084-6613
      BBB File Opened:
      4/27/2009
      Years in Business:
      20
      Business Started:
      7/21/2004
      Accredited Since:
      12/21/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Roderick Cole, CEO
      • Ms. Aerin Cole, Customer Contact
      Contact Information

      Principal

      • Ms. Aerin Cole, Customer Contact

      Customer Contact

      • Magan Smith, Office Manager
      Additional Contact Information

      Fax Numbers

      • (770) 938-7772
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Preparing for and recovering from flooding

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/07/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Above All cleaning and restoration came out and did some mold remediation at my house. There were a number of issues that went wrong during the process but nevertheless, they finished the remediation. Not long after they completed the job (but they did not complete the remaining punch items), maybe a months, My wife and I felt like there was still something else going on in the house so we contacted them a month or so after the job - well within the one year warranty. And they would not call us back or email us back. We got a third-party to come out and do an air quality test on the area that they remediated and there were still issues with the office. I have documentation of all of this. Again, I Tried calling /texting/ emailing several people in the company. They ignored us for just over a year and then finally they came back and said, your warranty is now over and if you get another air quality test, then we will be able to help you.I did just that and they said theres nothing they can do for me.My main issue is that I have written email documentation and calls that Ive tried to connect with them during the warranty. And I was ignored. They basically waited for the warranty period to expire before contacting me back. And even when they did contact me back, they did not do anything about the.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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