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ComplaintsforGrown With Love Farms
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Complaint Details
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Initial Complaint
04/29/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 3/26/24, we ordered 25 lbs of soybean hull pellets for $34.66. Our confirmation is,Order #** Confirmation Code LhdLr53sZJ2v6tVDsf2jrA Placed on March 26, 2024 at **:32 PM EDT.We have been consistently ordering from this company for almost a year. The last 3 orders have been 40lbs instead of the 50lb I'm supposed to get. When I called to complain they assured me that the weight has been correct and we left it at that. On our next order they sent a confirmation email saying they received our order but have not filled it since. It almost been a month and they are not responding to any emails or returning any of my phone calls. I'm now wanting a full refund on my last order ($35.66) as well as refund me the 30 lbs they've been shorting me on my last 3 orders ($1.38per lb@ 30lb= $41.40), for a total of $77.06. I normally don't report ant businesses but this particular company needs to be reported.
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Contact Information
4550 Jonesboro Rd # A-375
Union City, GA 30291-2050
Business hours
Today,10:00 AM - 5:00 PM
MMonday | 10:00 AM - 5:00 PM |
---|---|
TTuesday | 10:00 AM - 5:00 PM |
WWednesday | 10:00 AM - 5:00 PM |
ThThursday | 10:00 AM - 5:00 PM |
FFriday | 10:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 1:00 PM |
SuSunday | 9:00 AM - 1:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.