ComplaintsforShack Power Sports
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Complaint Details
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Initial Complaint
02/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a new scooter with a warranty after about a month the scooter started malfunctioning I took the scooter 4 times to the business to have them repair it to no avail. In search of answers on how to repair the scooter I learned that I should try cleaning the carburetor in which I did on my own which is when i discovered the screws to take apart and clean the carburetor had been filed off leaving me no way to properly maintenance the scooter. Now I'm stuck with a scooter that doesn't properly accelerate shuts off most of the time when I come to a complete stop and sometimes shuts off when I'm riding leaving me stranded this is my only form of transportation and since I live about six miles away from any business it is most important please helpBusiness response
03/07/2024
Shack Power Sports
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
707 N Ashley St
Valdosta, GA 31601
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.