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Find a Location

First Commerce Credit Union has 1 locations, listed below.

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    Business ProfileforFirst Commerce Credit Union

    Bank

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Valdosta, GA 31602
    BBB File Opened:
    7/26/2022
    Contact Information

    Principal

    • Bank President / Complaint Handlers., President

    Customer Contact

    • Bank President / Complaint Handlers., President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    The account is not mines. I asked them to validate the debt & they could not. I know because of *** ** **** that this is illegal. (a)Accuracy and fairness of credit reporting The Congress makes the following findings: (1)The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. (2)An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers. (3)Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. (4)There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumer’s right to privacy. (b)Reasonable procedures It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter. (P*** ** ******* ***** *** * **** as added **** ** ******* ***** *** * **1, Oct. 26, 1970, 84 Stat. 1128.)
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex W

    1 star

    03/08/2024

    Mishandling of documentation: I personally witnessed management misplace forms that contained members social security numbers, income, birthdate, and address. All of which must be protected under the bank secrecy act. The unprofessionalism and individuals behaving nonchalant with members personal information is alarming. Not to mention, the staff in most cases is so unqualified for positions that they are unable to assist.

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