ComplaintsforTurner Furniture
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Complaint Details
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Initial Complaint
08/23/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
We bought a mattress from them, they have a 30 day price match guarantee. When I presented them an identical product cheaper, they would not match the priceBusiness response
09/11/2023
September 11, 2023
Dear ********,
We have been in contact with our customer and a refund of $110 was posted to their ***** ***** account on September 02, 2023.
Customer satisfaction is our top priority at Turner’s Furniture and we are happy that we were able to successfully resolve this matter.
Best Regards,
***** ********
Store Manager
Turner’s Furniture
*** ******* **
******** ******* *****
Phone: ***** ********Customer response
09/11/2023
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: ********
I am rejecting this response because:
Regards,
***** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.