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Find a Location

Papa Johns Pizza has 1 locations, listed below.

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    Business ProfileforPapa Johns Pizza

    Pizza

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3310 Inner Perimeter Rd A, Valdosta, GA 31602
    BBB File Opened:
    8/24/2015

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2023

    After seeing the online advertisement about the new Doritos papadia at Papa Johns and the promise of using the freshest ingredients. My husband asked we order it.So, on July 18th, I went to Papa Johns and was exited in ordering the new papadia for my husband, an Alfredo bowl for myself and then personal pan pizzas for my kids. After arriving home and passing out each item, I opened my own box of joy. I was disappointed that there wasn't any Alfredo sauce, but I shrugged it off and ate my meal. My husband also was disappointed that his was terribly burnt and my kids complained that their pizza tasted old. Unfortunately, the aggravation didn't stop there. In less than half an hour, my kids and I were fighting for the toilet. I was starting to throw up, as was one of my girls. Then my oldest child came running into the bathroom to take over the toilet due to a sudden onset of diarrhea. My other child was miserable with an upset stomach and so was my husband. We all ended up taking nausea medication. I have called the corporate office and was supposed to receive a phone call and refund. I never heard from the manager nor have I seen a refund. So I disputed the purchase through my bank and now I am complaining on BBB. I would like a refund please, as I refuse to allow a a despicable company to keep my business. I have attached my bank statement showing proof of purchase that night.

    Customer Reviews

    0 Customer Reviews

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