ComplaintsforLane Woodwork-Awesome Kuts
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Complaint Details
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Initial Complaint
07/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased several items from Mr. ****. He creates custom wood items. He requests monies to be paid in full before he begins the work. We paid in full. Items were due by 4/22/22. One item was received but broken. I have photos. One item was delayed because he indicated that he was waiting on the yellow paint to complete our sign. The sign came. It was broken. I have pictures of that too! I’ve requested items replaced or monies refunded. He has REFUSED to return phone calls, respond to voicemails, respond to text messages, emails, etc. I just want our money back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.