ComplaintsforMiller Tire Company
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Complaint Details
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Initial Complaint
09/16/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Had a wheel alignment done on my truck. After picking up the truck the tires were out of camber. I believe this was a case of "it's good enough I'm tired of working on it, send it out." Miller's tech gave the papers claiming the alignment was good but it in fact was not in specifications at all. Even the print out Miller Tires technician gave me says the alignment is not in specifications and will be hazardous to drive on. I had to take the truck to another alignment shop and have it fixed correctly. I have sent all the evidence and proof to Miller tire and asked for a refund on the alignment. So far Miller tire is not issuing the refund. Included in photos is the receipt, the alignment sheets from miller's tech, and the alignment sheet from 82 Tire in Nahunta where the problem was corrected. Miller Tire sent out my truck unsafe. I would like a refund. I will send more photos of the alignment sheets from Miller Tire as needed.Business response
10/01/2021
SEE ATTACHED
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.