Business ProfileforSoutheastern Land Mangagment

Dear ***/*****, I am writing to file a formal complaint against Southeastern *************** (***************************) regarding the unsatisfactory construction of a retaining wall at my residence. On September 18, 2023, I paid a deposit to ************************************* for the construction of a retaining wall. Despite numerous delays and excuses provided by the company, the project did not commence until October 4, 2023. The work was completed on October 12, 2023, at which point I paid the remaining balance. Since the completion of the retaining wall, I have experienced significant issues caused by the substandard construction with the upgraded drainage system I paid for. The improper installation of the draining system has led to water drainage problems, affecting both my yard and my neighbors yard. These issues have been brought to the attention of ************************************* on several occasions. Despite my repeated attempts to have the problems resolved, the company has failed to address them adequately. Their lack of professionalism, failure to show up for scheduled appointments, and general unresponsiveness have left me with no other recourse. Additionally, I have now received notices from my homeowner's association regarding the drainage issues caused by the improperly built retaining wall. This has added to my frustration and concern over the lack of resolution from *************************************. I am beyond upset with the company's handling of this situation. To date, the issues caused by their work remain unresolved, and I am seeking the assistance of the Better Business Bureau to mediate this matter. I request that Southeastern Land Mangagement be compelled to rectify the construction defects, address the water drainage problems, and compensate for some damages that need to be repaired due to the lack of them doing, as soon as possible. Thank you for your attention to this matter. I hope for a prompt and fair resolution. I do have text, emails, *****************