ComplaintsforSouthern Gutters & Handyman
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Complaint Details
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Initial Complaint
09/23/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On Mon 1/18/2 I inquired with Sam Miller Construction AKA Southern Gutters & Handyman on enclosing my back patio porch. There is an existing pergola. He came by 1/19/21 to quote,sent me the price on 1/22/21,total $3900 labor & materials. I paid 1/2 down payment of $1900 on 2/19/21. Between 2/19 & 4/7/21 I texted him 4 times for a start date. Once the job was done I texted him around 9 times from the job completion date to 5/28 about the roof leaking. The metal roof it not attached to the house so the water pours in from the gutters. There is NO pitch to the roof. My entire patio is soaking wet from the rain. In my discussion with Sam he acknowledges that my patio is the ONLY enclosure hes done not attached to the house bc he claims I did not tell him that's what I wanted AND he acknowledged several times the roof was NOT done right. I have asked for my money back & he told me too bad. My porch must be rebuilt. He is dishonest & does not do quality work. I have all texts to support.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.