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Find a Location

Emoji Auto Sales And Detail has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEmoji Auto Sales And Detail

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    180 W May St, Winder, GA 30680
    BBB File Opened:
    10/11/2019
    Business Management
    • Edward Rodgers
    Contact Information

    Principal

    • Edward Rodgers

    Customer Contact

    • Edward Rodgers
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I bought a $26,000 car from Emoji Auto Sales and Detail (a used dealership) in ****** ** on Mon. March 13, 2023 after test driving. I live 1.6 miles from the dealership and I drove straight home pulled in the driveway and asked my husband if he wanted to go for a ride. The engine was still running but the gas pedal would not allow the car to go. I immediately called Emoji and told him what was going on. He sent 2 of his guys over to change the battery out the very next morning of Tues. March 14, 2023. I left the house to go fill the gas tank and the car started jolting/jerking. I drove straight to Emoji to talk to the other guy in the office and the 2 guys that came to switch out the battery. One of the guys told us that they had this same issue and it was one of the buttons under my steering wheel. ***** immediately said hold up and took it for a drive and agreed something was wrong. ***** reminded me that I paid for a full warranty through Credit Acceptance (Lender). As soon as I got off work on Wed. March 15, 2023 I took the car to ****** Dealership for diagnostic under warranty. ****** called and told me it needed a new transmission. The *************** called me on Thurs. March 23, 2023 and declined the fix and said it was a pre-existing issue. I went to get car from ****** on Fri. March 24, 2023 and had to pay a $166.15 Diagnostic Bill. I have stayed in contact with Emoji through all of this by phone calls and texting with them saying they are here to do what they need to help. On Mon. March 27, 2023 I got a msg that they could cancel my warranty so I would get that money back to use towards the used transmission and he could call around for prices for me on labor. I told him that ****** and ******* Body Shop here in Winder both advised against a used transmission due to the kind of vehicle and he said he was going to talk with *****. I never heard anything back so I reached out today Wed. March 29. Now he won't do anything and it is not his responsibility.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mallory R

    1 star

    08/06/2023

    Please.... please.... PLEASE AVOID THIS DEALERSHIP AT ALL COSTS.My sister purchased a car from ******************* recently, and all I can say is please do not let this man trick you too. He took advantage of my little sister and sold her a lemon car under false pretenses, probably because she is a woman and it is his belief she could be tricked. Within **** miles (two weeks!) Of purchase the engine needed replaced. She was lied to about the overall condition of the car, which was purchased on ******** market place on behalf of this business. Never ever buy a car here! Especially if you're a woman!

    Local BBB

    BBB Atlanta & NE Georgia

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