Business ProfileforChristian Brothers Auto

INFLATED ESTIMATE, DECEPTIVE PRACTICES AND LYING. I HAD AN ACCIDENT ON FEBRUARY 9, 2022 AND UNFORTUNATELY MY SUV ENDED UP AT CHRISTIAN BROTHERS AUTOMOTIVE IN ********* *******. I INITIALLY THOUGHT THAT I ONLY NEEDED A COUPLE OF NEW ***** BUT AFTER THE ***** WERE INSTALLED BY A DIFFERENT VENDOR A WARNING LIGHT CAME ON SAYING THAT I NEEDED TO TAKE MY SUV TO A MECHANIC. I HAD SEEN THE CHRISTIAN BROTHER FACILITY CLOSE TO MY HOME AND DECIDED TO TAKE IT THERE. ONE OF MY REASONS FOR THIS IS THAT I AM A CHRISTIAN AND ACCORDING TO YOUR WEBSITE THE CHRISTIAN BROTHERS IS A CHRISTIAN ORGANIZATION AS WELL.ONCE THEY HAD INSPECTED MY VEHICLE THEY REACHED OUT TO ME AND SAID THAT THE DAMAGE TO MY SUV WAS EXTENSIVE AND WOULD COST THOUSANDS OF DOLLARS TO REPAIR. THEY ALSO TOLD ME THAT I SHOULD CALL MY INSURANCE COMPANY. THIER ESTIMATE WAS OVER $4000. I CONTACTED MY INSURANCE COMPANY AND EXPLAINED THE SITUATION AND FILED A CLAIM. ON MY OWN, I DECIDED TO MOVE MY SUV TO A DIFFERENT MECHANIC THAT WOULD ACCEPT DIRECT PAYMENT VERSUS ME HAVING TO PAY AND THEN SEEK REINBUREMENT. ONCE INSPECTED BY THE OTHER COMPANY THEY PROVIDED ME WITH AN ESTIMATE OF $1026. I HAD PROVIDED THEM WITH A COPY OF THE ESTIMATE FROM CHRISTIAN BROTHERS AND THEY SAID THAT THE CHRISTIAN BROTHERS' ESTIMATE INCLUDED THINGS THAT WERE NOT CONNECTED TO THE ACCIDENT AND THAT THEY SAW NO REASON TO REPLACE ANY OF THOSE ***** BECAUSE THEY WERE IN GOOD SHAPE. THIS IS A BRIEF LIST OF THE ***** THAT THEY WANTED TO REPLACE OUTSIDE OF THE DAMAGED PARTS- NEW BRAKES (I HAD JUST REPLACED THEM IN DECEMBER 2022 AND VERIFIED THAT WITH THE OTHER VENDOR WHO INSTALLED THE NEW BRAKES), BOTH FRONT STRUTS AND SWAY BAR END LINKS (EVEN ON THE UNDAMAGED SIDE), BOTH LOWER CONTROL ARMS (EVEN ON THE UNDAMAGED SIDE), BG BRAKE SYSTEM SERVICE (NORMALLY INLCUDED IN A BRAKE JOB ** ACCORDING TO THREE DIFFERENT VENDORS). much more!