ComplaintsforMullen Paving
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Complaint Details
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Initial Complaint
12/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
**********************'s Paving was to pave the parking lot of ****** ************************** $6,000 was paid in full on April 13, 2022 for the paving to be completed. ***** ********************** and I completed a walk through before the work was to be completed. He promised that the grass and green **** that was coming through the cracks of the pavement would be burned off with a torch to keep it from growing. Mr. ********************** is the one that brought this to my attention. Also, there was a hole in one of the speed bumps and he stated that they would fill the hole in before completing the paving and it wasn't completed at all.Myself (Rev. ************************** and the Deacons of the church called the company and spoke with someone at least 10 times, 6 months after the job was completed and was told the following from **********************s Paving; * We are working on bigger jobs and will get back to you all once we have completed those jobs * We are busy right now and we will get back to you (but never did) * Yea, we know that we have to come back out there, and we'll let you know when we're coming This is totally disrespectful to the church and unacceptable from a company that was supposed to complete a job. It should not matter how big or small the paving of our parking lot was for them to at least follow back up with us. It has now been over 6 months and no one has reached out to us at all to acknowledge our concerns. I have included some pictures below. If you need any additional information please feel free to contact me, Rev. ************************* or *********************** **************; **********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.