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Find a Location

Hawaii Drain Pros has 1 locations, listed below.

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    Business ProfileforHawaii Drain Pros

    Drain Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    98-608 Puailima St, Aiea, HI 96701-2231
    BBB File Opened:
    5/19/2020
    Years in Business:
    4
    Business Started:
    7/24/2019
    Business Management
    • Mr. Customer Service, Manager
    • Ms. Ashley T, Office Manager
    Contact Information

    Principal

    • Mr. Customer Service, Manager

    Customer Contact

    • Mr. Customer Service, Manager
    • Ms. Ashley T, Office Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    March 20, 2023. Hawaii Drain Pro ************ sent the plumber Tariyn ****** to troubleshoot a blockage in the unit #B and give estimate March 28 2023 Hawaii Drain Pro sent the plumber Tyiwara Armater to finish job.Excavated pipes, bricks and debris litter the work area pose a trip hazard. The job is incomplete.Installed unneeded double clean out pipes. Did not cap pipes to ground level. Job incompletete. Keoni Manager of Hawaii Drain Pro aka AllAloha plumbing said on a phone conversation April 31 2023 We can certainly fix that for you. "Hawaii Drain Pro debited my credit card $4021.46 unauthorized while job is incomplete causing the debt to go beyond credit limit. Kept changing price and thrusting with an ipad to sign here.Upgraded to a unnecessary and incomplete Clean out System.Hawaii Drain Pro debited my credit line ********* while job is incomplete Incomplete and there is still a blockage Total 22,189,86
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa W

    1 star

    11/20/2023

    Unreliable, dishonest, and the absolute worst experience I have ever had with a company. The technician rescheduled and canceled on me several times. The company charged me for cheap PVC drain pipes and a faucet that was well over 10X the price - they can justify that it is for the installation and service but that was even subpar because they had to come out several times to fix it, and it was never fixed. I ended up going with another company to fix what they couldn't. I am not sure how they have so many 5 star yelp and ****** reviews, it makes no sense. Do yourself a favor and DO NOT go with this company for your plumbing/drain needs.

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